AI automation studio

Your best people are doing work a machine should do.

Witlabs builds AI agents that take over the repetitive work running your business into the ground — the inbox nobody wants, the follow-ups that slip, the invoices someone retypes by hand.

Built by the team behind NexAd.

01The maths

Every business has one process that costs more than anyone admits.

By hand · illustrative3.5 hrs/day
  1. 01Email lands in a shared inbox
  2. 02Someone reads and categorises it
  3. 03They look up the account
  4. 04They check the policy doc
  5. 05They draft a reply
  6. 06A manager reviews it
  7. 07It gets sent, then logged by hand
With an agent · illustrative4 min/day
  1. Agent reads, classifies, drafts, logs — human approves the edge cases
AUTOMATED

NoteAn illustrative support workflow. Your process is different — that is the point of the first call.

02What we build

Four kinds of work we take off your team.

Customer support agents

An agent that reads every inbound message, answers what it can, and routes the rest to the right person with context attached.

  • Inbox and chat handling
  • Ticket triage and routing
  • Answers drawn from your own docs
  • Clean escalation to a human

Sales & lead operations

Every lead gets a reply immediately, gets qualified against your criteria, and lands in your CRM with the fields already filled.

  • Instant first response
  • Qualification and scoring
  • CRM data hygiene
  • Quote and proposal drafting

Back-office & document work

The work that exists only because two systems refuse to talk to each other. Invoices, orders, spreadsheets, re-keyed data.

  • Invoice and receipt processing
  • Order intake
  • Data entry and reconciliation
  • Moving data between systems

Internal knowledge copilots

An agent that has read every SOP, policy, and past ticket, so your team stops interrupting the one person who remembers.

  • Answers from company docs
  • Onboarding support
  • Internal helpdesk
  • Process and policy lookup

03Our own product

NexAd

We do not just advise on AI automation — we ship it. NexAd is our advertising automation platform: it writes, targets and rebalances ad campaigns across seven channels, and a human approves before anything goes live. Same engineering that goes into client work.

  • Generates copy and creative from a product brief
  • Publishes across Meta, Google, TikTok, YouTube, Instagram, X and WhatsApp
  • Continuously tests variants and reallocates budget
  • Drafts replies to comments and DMs in brand voice

04How it works

No mystery, no black box.

  1. 01

    Map

    We sit with your team and find where the hours actually go. You get a written map of every candidate process and what each one costs you — whether or not you hire us.

  2. 02

    Prototype

    We pick the single most expensive process and build a working agent for it. Not a slide deck. Something you can run against real cases and judge.

  3. 03

    Deploy

    It goes live against your real tools — your inbox, your CRM, your spreadsheets — with a human in the loop wherever a mistake would be expensive.

  4. 04

    Maintain

    Systems drift. We monitor, correct, and extend it as your business changes, or hand over the keys and documentation if you would rather run it yourself.

05Straight answers

The reasons people almost don't call us.

You do not need an AI team

You do not need to hire an ML engineer or learn what a vector database is. You describe the process. We build the thing that does it.

It works with what you already use

Gmail, Outlook, HubSpot, Xero, QuickBooks, Slack, Sheets, your bespoke internal tool. We build around your stack. You do not migrate anything.

You own what we build

The code, the prompts, the integrations — yours. No hostage-taking, no proprietary runtime you can never leave. Documentation comes with it.

Start with one process

Not a transformation programme. One expensive, annoying process, automated properly, so you can judge the results before committing to anything larger.

06Questions you should ask

The things people ask before they trust us.

How much does it cost?

It depends entirely on scope — a single-inbox triage agent and a full order-intake pipeline are different projects. After the mapping call you get a fixed price for a defined piece of work, before you commit to anything.

How long does it take?

Honestly, it depends on the process and how clean your data is. We will not quote you a number before we have looked. You get a firm estimate after the mapping call, and that estimate is what we hold ourselves to.

What happens to our data?

Your data stays in your systems wherever the architecture allows it. We tell you exactly which third-party services touch what, in writing, before anything is built. We will not claim certifications we do not hold — if you need a specific compliance posture, tell us early and we will tell you plainly whether we can meet it.

What if the agent gets something wrong?

It will, occasionally — anyone who tells you otherwise is selling something. That is why we put a human approval step wherever an error is expensive, log every action for review, and build a fallback path to a person. The goal is removing the boring 90%, not pretending the last 10% does not exist.

Who owns the code?

You do. Code, prompts, and integrations are handed over with documentation. If you want to take it in-house or hand it to another team later, nothing stops you.

We are small. Is this worth it?

Often more so — smaller teams feel a wasted afternoon harder. The question is not company size, it is whether one specific process eats enough hours to be worth removing. The mapping call answers that, and the answer is sometimes no.

07Get in touch

Tell us what you want to stop doing.

One process, described in plain English. We will tell you whether it is worth automating — including when it is not.

or email hello@witlabs.org